Asaak Financial Services Hardware Installation Technicians Jobs in Uganda
Asaak strives toward unlocking the economic potential of marginalized small and medium business owners by bringing together a team of individuals with a wide range of backgrounds and a passion for fintech. Asaak is equipping business owners and journeying with them to their bigger dream.
In this regard, Asaak is seeking for the services of an experienced, talented, knowledgeable and enthusiastic professional to become part of its team as indicated below:
Reports to: Branch Manager
Location: Nabbingo(1), Matugga(1), Mukono(1), Jinja(1),Kampala (1) Gulu(1) Fort Portal (7)
Role:
To install, monitor and provide tracking installation services and support for motorcycles in line with company guidelines.
Duties and Responsibilities
Support the recovery team on field tracking to recover from non-complaint clients and stolen bikes
Align and assign the tracking devices with motorcycles in line with company guidelines.
Install configure and maintain trackers
Review of trackers that have gone offline
Review trackers of all impounded bikes
Remove tracking devices for finished loans.
Install trackers for those that are lost from impounded bikes being resold to customers.
Perform hardware upgrades, repairs, and replacements as needed.
Resolve hardware-related issues in a timely manner.
Conduct routine maintenance checks to ensure the smooth functioning of the motorcycles.
Collaborate with IT team members to ensure hardware and software compatibility and proper integration.
Maintain an inventory of all hardware equipment and track any changes.
Create and maintain documentation on hardware equipment installations, repairs, and maintenance.
Adhere to all company policies and procedures related to hardware installation, maintenance, and security.
Perform any other duties assigned by your supervisor
The job holder requires the following specifications:
Certificate in Automotive Mechanics or other related field
At least 2(two) years of working experience or training in apprenticeship in hardware installation and maintenance, tracking system installation, management and security
Knowledge and skills in the use of computerized diagnostic equipment
Skills in tracking system installation, management and security
Person Specifications:
Strong attention to detail and ability to follow instructions.
Excellent communication skills(oral and written) and customer service skills.
Ability to work independently and in a team environment under minimum supervision & under a tight deadline
Patient in finding and fixing faults
Very good physical strength and stamina
Willingness to go out and work in all weathers in case of breakdowns
May be required to work outside official work hours and be on call at all times
How to Apply
Qualified applicants should send via e-mail their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional references addressed to
The HR & Administration office Asaak Financial Services [email protected]
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