KCB Manager – Wealth & VAS Commercialization – DFS Jobs in Kenya
Key Responsibilities
Collaborate with marketing and sales to design and deploy customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital Insurance, Wealth & VAS products / enhancements.
Use customer insights and market deep knowledge to develop quick scale to value customer acquisition programs for all digital Insurance, Wealth & VAS innovations.
Leverage sales team insights to develop tactical product uptake campaigns and promotions toolkits to quickly scale digital insurance, wealth & VAS customer numbers and usage growth numbers in line with business expectations.
Work closely with CVM, CX and Product Managers to resolve customer journey pain points across customers, agents, and partners for new digital Insurance, Wealth & VAS innovations /and enhancements.
In coordination with other stakeholders prepare and deploy go live launch kits and post launch reviews of new digital insurance, wealth, and VAS products in line with the bank’s innovation procedures and policies.
Prepare and deliver new product launch kits / tool kits, execution materials and training manuals for deployment by the growth team.
Resolving any escalated customer issues to ensure customer satisfaction.
The successful candidate should have the following:
A Bachelor’s degree
Certification in relevant professional body is an additional advantage
At least five years in managerial experience in leading digital commercialization of products and services (insurance, wealth, VAS)
At least five years relevant work experience with specific experience in:
Business development
Insurance and wealth management sales management
Experience in delivery of commercialization of mobile financial products and services in a high growth environment
Building relationships, networks & Managing teams
Project Management/Relationship Management.
Experience of commercialization of products and services on a Mobile Money or Payments or Lending Platform Support.
How to Apply
For more information and job application details, see; KCB Manager – Wealth & VAS Commercialization – DFS Jobs in Kenya
Find jobs in Kenya. Jobs – Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.
Jobs in Kenya – banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.
Find your dream job from 1000s of vacancies in Kenya posted and updated daily – click here!
Click here to post comments
Join in and write your own page! It’s easy to do. How? Simply click here to return to Africa Jobs.
