NFT Solutions Engineer Jobs in Rwanda
We are looking for a Solutions Engineer focusing on our E-Commerce and Transaction switching solution. The Solution Engineer will be responsible for ensuring technical adherence to our blueprint, standards and procedures as well as the quality of our project implementations from design right down to actual deployment. The ideal candidate will have experience in integration projects and complex system integrations as well as an understanding of API’s and communication protocols.
He/she should be well versed in current and upcoming technologies and be able to effectively translate system requirements into technical requirements for the development team. The Solutions engineer will be required to mentor and train other junior members of the team while
providing assistance for any adhoc queries or tickets that might arise.
Main Responsibilities
Review and Contribute to Solution Design and Scope of Work Documents.
Review and Contribute to project FAT and UAT Documentation based off Solution Design.
Review and Contribute to Use Case diagrams and System Integration Diagrams (X-Mind and DFD).
Review and assist the Business Analysts with Design Mock-ups based on Client Requirements and Solution Design.
Review and Contribute to both internal and external Training Material.
Maintaining and Updating Status and Comments of allocated projects on our Project Management Software.
Compiling Project Completion Documentation (DoD) and obtaining approval thereof.
Compiling and Maintaining system Architecture Documentation for each of our clients.
Logging and Updating of Changes on ServiceDesk, including compilation and submission of OSI Documentation.
Suggesting product improvements.
Design and development of API’s and Minor Bug Fixes.
Configuration, Testing and Deployment of Projects based on Scope of Work and in line with Project Plans.
Project UAT Assistance to Client.
Handover of Projects to Operational Team and Drafting of Supporting documentation.
Attend to Adhoc User requests including L2 and L3 support as escalated from OPS team.
Rotational after-hours Standby.
Training and Mentoring of fellow Junior Solution Engineers.
Qualifications and Experience
Strong Analytical skills
Problem Solving Oriented
Excellent written and verbal communicator
Great knowledge of IT processes and willingness to constantly update knowledge.
Inbuilt ability to multi-task, working on more than one issue and project simultaneously.
Able to carry out tasks with little or no supervision
Personal Attributes
Be able to work both in a team and alone
Ability to work well under pressure,
Maintaining logical and balanced approach
Self-motivated and self-managed
Able to use initiative and take ownership
Able to communicate effectively
Report on progress and raise issues / problems when necessary
Attention to detail
Willing to travel
How to Apply
For more information and job application details, see; NFT Solutions Engineer Jobs in Rwanda
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