HF Group Relationship Officer Jobs in Kenya
HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Commercial Banking Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.
Follows up on customer service issues
Manages the portfolio in absence of Relationship manager
Maintains the relationships in liaison with the Relationship Manager
Assists the Relationship Manager meet the set targets.
Principle Accountabilities
Cross sell of bank services & products (cash mgt., trade, treasury, overdrafts, loans, custody, asset based finance, insurance premium finance (proposed) to existing and new liability clientele.
Liaise with credit and trade finance back office to open LC and guarantees.
Liaise with branches and other customer units to resolve customer enquiries.
Acknowledge customer’s letters and forward instructions to relevant bank units for action.
Filing of customer related correspondences.
Negotiate rates for customers on foreign exchange transactions
Negotiate rates for customers on investments in fixed/call deposits and credit balances on current accounts.
Advise customers on their bank account positions.
Liaise with cash management and IT in supporting customers on usage of e-statements and quick pay products.
Provide management reports i.e. call reports, portfolio balances etc.
Key Competencies and Skills
Technical skills
Corporate Competence: Working knowledge of the Bank’s products, the Bank’s Credit policy and CBK Prudential Guidelines.
Financial analysis Skills: Ability to analyze and/or interpret financial statements, and advice accordingly.
Analytical business and investment appraisal Skills: Keen to detail and able to conceptualize financial investment proposals and provide viable solutions.
Technology Skills: Computer literate with proficiency in computerized financial analysis applications.
Personal attributes
Goal driven and results oriented enjoys being measured, and judged by financial and other performance targets.
Personal Ethics: Must be honest, fair and just with self and others, and demonstrates integrity in work and business contacts.
Communication Skills: Excellent written and verbal communication skills and presentation skills.
Interpersonal Skills: Must be a people’s person, with ability to interact with key contacts in finance sector.
Proactive Initiator: Must be pro-active, a self-starter and have the ability to see, grasp and advice on opportunities.
Minimum Qualifications, Knowledge and Experience
Education And Competencies
University Degree preferably in Business related field such as Economics, Finance & Accounting from recognized institution by Commission for University Education. Credit Management, Accounting or Banking Qualification (AKIB)
CPA / ACCA qualification.
Certification in financial modelling
Certified Credit Executive (CCE) or equivalent
Experience
Minimum of 5 years experience in relationship Management and/or Minimum of 2 years in general banking operations.
Good track record of credit analysis and understanding of financial policies, procedures, and external regulations. Has demonstrated over the span of the career credit and financial analysis skills required to effectively perform credit analysis and portfolio maintenance activities/tasks in a manner that consistently achieves high-quality standards or benchmarks.
Demonstrated expertise and in-depth knowledge of the local banking industry, banking services, credit process, and banking products.
Evidenced knowledge and understanding of the current banking and financial services operating environment, trends, and practice, related regulatory and governance guidelines and requirements, and applicable laws
Sound working knowledge and understanding of general commercial regulations and practices.
How to Apply
For more information and job application details, see; HF Group Relationship Officer Jobs in Kenya
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