NFT Collections Officer Jobs in Kenya
We are hiring a team of Collections Officers to work on the frontlines of its Credit Operations in Kenya.
Responsibilities
Monitoring. Use management dashboards to track credit repayment performance in real-time. Use data to self-direct follow-up efforts.
Intervention. Interpreting data and following protocols to intervene in at-risk and past-due accounts, including calling, emailing, and visiting clients.
Escalation. Record updates to client accounts in the system, escalate issues through the appropriate channels, and coordinate directly with accounting and operations teams for appropriate, timely follow-up.
Resolution. Pursue and ensure successful resolution against personalized goals each period.
Qualifications
Minimum 2 year in a debt collection or related role at a financial institution or distribution company
Prior experience in pharmaceuticals is preferred but not mandatory
Excellent professional and interpersonal communication skills •Fundamental computer literacy, particularly with spreadsheets and data entry
Minimum of one supporting professional reference Details
Location: Nairobi, Kenya
Reports to: Credit Operations Manage
How to Apply
For more information and job application details, see; NFT Collections Officer Jobs in Kenya
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