Kenya Airways Key Account Manager Jobs
Brief Description
Responsible for the identification, acquisition ,implementation, development, and retention of new business for Kenya Airways in Kenya
Detailed Description
Manage and grow existing corporate accounts.
Prospect for new corporate contracted business
Manage and sustain high yields from Travel Agents. Develop profitable relationships with portfolio of travel trade suppliers to secure long-term business e.g., TMC Partners
Pursuit of government travel and MICE business opportunities.
Mobilize promotion of KQ through IATA/Non-IATA Travel Agents and sustain maximum support to Kenya Airways.
Apply sales & marketing techniques to generate customer loyalty.
Create and maintain client database including information regarding productivity and potential.
Administer incentive in the market to maximize revenues.
Negotiate rates and conditions to secure profitable business flows
Gather and disseminate market intelligence to assure KQ’s competitive position
Organize promotional activity with appropriate organization for incremental business.
Ensure timely distribution of all promotional literature.
Attend industry related shows/seminars/exhibitions to ensure Kenya Airways retains high profile with Travel Agents.
Submit reports on agent performance and market intelligence.
Review and maintain QMS standards – with particular emphasis to Travel Agents’ queries
Build and maintain good relationships with colleagues to leverage the strength of the Partnerships/Codeshares.
Job Requirements
Graduate with minimum 4 (four) years in sale & marketing A or O level of education with minimum 7 years’ experience in Sales & Marketing with an emphasis on client contact and/or reservation/ticketing.
Proficient in PowerPoint, MS Word, Excel
Convincing communication skills
Negotiation skills
Clean Driving License
Stamina, drive, self-motivation and a passion for customer service
Self-confident and results-orientated
Diplomacy and empathy
Flexible and innovative
Analytical with ability to prioritize
Able to work independently and as part of a team
Additional Details
Stamina, drive, self-motivation and a passion for customer service
Self-confident and results-orientated
Diplomacy and empathy
Flexible and innovative
Analytical with ability to prioritize
Able to work independently and as part of a team.
How to Apply
For more information and job application details, see; Kenya Airways Key Account Manager Jobs
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