Pepperstone Account Manager Jobs in Kenya
The Role
As our Account Manager you will be a natural relationship builder, responsible for new client acquisitions at Pepperstone. The role is focused on increasing conversions of demo and trading account applications globally, with a focus on Africa market.
In this role, you will be communicating with prospective new clients later in the evening, fast tracking pro-active communication with clients as they apply. Your primary goals will be assisting clients as they onboard, ensuring they clearly understand KYC requirements, the benefits of trading with Pepperstone and are confident to place their first trade.
As our Account Manager, your key responsibilities include, but may not be limited to:
Building out relationships with warm leads, traded demos and existing clients by providing exceptional client communication via calls, emails & social media,
Maintaining client interest in trading markets through regular dissemination of market analysis and trade opportunities
Conducting KYC as an essential part of onboarding new clients
Problem solving client queries in an efficient manner through your knowledge of our products and platform
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Providing feedback from clients, ensuring customer satisfaction and providing professional customer support
About you
Experience in a similar role within the Forex and CFD industry, or finance industry
Exceptional relationship building and customer service skills
Strong written and verbal communication skills in English
Excellent understanding of financial markets and various trading strategies
Experience with MetaTrader 4/5 and cTrader software will be highly regarded
Ability to manage the sales pipeline and meet multiple deadlines including sales targets
Why you will enjoy working with us
Competitive salary structure including company bonus scheme
Genuinely collaborative and friendly culture
Flexible and hybrid working
Remote working option – work from anywhere for up to 6 weeks per year
Ongoing personal development & learning opportunities
3 paid volunteering days per year & Workplace Giving Program
Periodic recognition and reward programs for outstanding performance and achievements
Frequent events and celebrations
Comprehensive medical insurance with coverage for your healthcare needs
Employee Assistance Program & Wellbeing Initiatives
How to Apply
For more information and job application details, see; Pepperstone Account Manager Jobs in Kenya
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