Sales Accounts Manager Jobs in Kenya
Duties and Responsibilities
Build and maintain strong relationships with existing clients.
Act as the primary point of contact for clients and address their inquiries and concerns promptly and professionally.
Identify new business opportunities and work towards expanding the client base.
Develop and execute sales strategies to meet or exceed sales targets.
Prepare and deliver sales presentations to prospective clients.
Understand each client’s unique needs and requirements.
Work closely with technical and support teams to ensure clients’ services are delivered as promised.
Manage and monitor service delivery and escalate any issues to ensure client satisfaction.
Stay updated on industry trends, market conditions, and competitive offerings.
Provide market intelligence to the management team for informed decision-making.
Maintain accurate and up-to-date records of client interactions and transactions.
Prepare regular reports on sales activities, revenue, and client feedback.
Assist clients in resolving service-related issues and coordinate with technical support teams to ensure prompt resolution.
Follow up with clients to ensure their satisfaction and address any concerns.
Any other duties as requested by management
Key requirements, skills and qualifications
Bachelor’s degree in business, marketing, or a related field.
Proven experience in sales and account management within the coprate travel or airline industry.
Strong understanding of coprate travel or airline industry services, networking technologies, and internet solutions.
Excellent communication and presentation skills.
Results-oriented with a track record of meeting or exceeding sales targets.
Ability to work independently and as part of a team.
Strong negotiation and problem-solving skills.
Proficient in using customer relationship management (CRM) software.
How to Apply
If you meet the above qualifications, skills and experience send CV urgently to [email protected] quoting the job title as the subject line in the mail
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