Jumia Service Control Specialist Jobs in Uganda
Service Control Specialists are responsible for implementing best practice to enable the successful introduction of the required controls and compliance requirements in an incremental manner. Through this, the successful candidates will lead in executing improvements in business agility and will influence and evangelise the continuous improvement mindset and to meet the ongoing compliance requirements.
A key focus will be ensuring that SOX IT Compliance is achieved across teams and functional groups, whilst keeping key stakeholders fully up-to-date on status (including facilitating impediment resolution and managing risks).
The selected candidate will be part of a team based in multiple locations and will work in a high-tech learning environment with colleagues across all Jumia locations.
What you will be doing
Drives the continual improvement of processes and procedures by analyzing process performance data and measures, comparing process performance against performance targets, reporting process performance information, and recommending changes to processes, performance measures and/or targets to maximize process performance
Identifies and utilizes effective benchmarks to provide references against which process performance can be effectively measured and evaluated
Evaluates processes to identify desired outcomes and process performance drivers
Performs detailed analysis of processes and identifies key measures of process performance for baselining and attainment of desired outcomes
Develops and documents Continuous Improvement processes and procedures
Provides support and guidance to the technical teams as they implement controls policies
Maintain standard operating procedures and job aids ensuring they are current and easily accessible
What we are looking for
Degree in a computer-related subject or similar
Enthusiastic and with a collaborative attitude
Excellent communication (oral and written) and interpersonal skills
A hands-on mentality and a structured way of working
Collaborative approach and adapt at building effective business relationships
Ability to multitask and prioritize
Excellent written/oral communication skills for reports and presentations
Diplomatic ability to influence others at all levels of the business
Strong and demonstrated ability to build lasting relationships with key stakeholders
Ability to competently mediate disagreements and negotiate agreeable resolutions
Fluency in English
Desirable:
Knowledge of ITIL framework and processes
Knowledge in SOX/ISO27001/ISO20000/NIST/PCI-DSS/COBIT/MITRE
Previous experience of SOX IT compliance requirements in a high-growth digital company, operating a delivery model
Proven track record for planning and executing SOX compliance programmes, including:
Sarbanes Oxley S404
IT General Controls
Risk Management
Remediation
Experience of understanding the scoping requirements and outcomes of SOC reports
Knowledge of risk management and the three lines of defence model
Expert proficiency in performing risk assessments and defining mitigation
Proven ability to influence teams and instil an agile mindset
How to Apply
For more information and job application details, see; Jumia Service Control Specialist Jobs in Uganda
Find jobs in Uganda. Jobs – Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.
Jobs in Uganda – banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.
Find your dream job from 1000s of vacancies in Uganda posted and updated daily – click here!
