Jumia Chief Commercial Officer Jobs in Ghana
The Chief Commercial Officer is the owner of Jumia’s commercial performance in his or her country.
He/she is responsible for the P&L of the company; he/she handles all teams related to key account management, marketplaces, commercial planning, and cross-border e-commerce.
This is definitely one of the most senior and critical jobs at Jumia. The value of the company widely relies on the Chief Commercial Officer’s ability to make the right decisions and his or her ability to manage the team toward execution while retaining and growing the best talents.
The Chief Commercial Officer is the main point of contact for investors, Group CEOs, Group CCO and the country CEO when it comes to assessing Jumia’s performance trajectory versus the business plan.
The Chief Commercial Officer is eventually responsible for delivering a world-class customer and vendor experience thanks to the right assortment, perfect online ergonomics, the best prices and the most innovative marketing campaigns.
Your position as CCO entails:
Overachieving the targets of
Net Merchandize Value (NMV)
Gross margin (PC1)
Items sold
Assortment
Base of active sellers
Vendor Net Promoter Score
Pricing positioning index (being rolled out)
Jumia Express share
Building, managing, growing a team of talents over 4 departments
Key account management, managing the biggest sellers on Jumia
Marketplace, managing the tail of sellers from acquisition to performance and operation management
Commercial Planning, planning the commercial activity around weekly campaigns and Tier 1 events such Black Friday, analysing the performance to highlight growth opportunities, managing the inventory, managing pricing
Cross border ecommerce (Jumia Global), liaising with our teams in China and in Europe to ensure the growth of international sellers on our local platforms
Developing tight professional and personal relationships with senior executives at brand and seller side (Intel, Lenovo, Sony, Xiaomi, etc.)
Being recognized as an expert on your market internally and externally, understanding and anticipating market trends, understanding seller and customer needs
Conveying a clear vision to the team, the management and the functional leaders on what you want to achieve
Organizing key commercial events such as Black Friday, Jumia Anniversary, Mobile Week
Ensuring we find a balance between the customer and the seller experience, enabling a tremendous growth of our base of sellers and our assortment while protecting the customer experience
Setting up a proper pricing strategy to offer the widest range of genuine products at the lowest price
Building a very friendly user interface for our vendors and our customers by being strongly involved in our tech developments
A successful candidate will fulfil the following requirements:
Overall at Jumia, we are looking for passionate people bringing energy and clarity.
Strong management and inter-personal skills
Strong drive
Exceptional commercial skills
Very detail oriented
Ability to anticipate, structure and organize
Autonomous
Resistant to stress
Finding simple solutions to complex problems
How to Apply
For more information and job application details, see; Jumia Chief Commercial Officer Jobs in Ghana
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