Crystal Recruitment Customer Success & Product Adoption Sales Manager Jobs in Kenya
Our client, a technology & innovation company is looking for an experienced Customer success and product adoption Manager to join their team.
Responsibilities
Owning and achieving the business goals and objectives by creating and nurturing the Customer success ecosystem.
Lead a team of customer success executives and mentor them by working with them on the field.
Implement customer success processes.
Ensure Business results through renewals and referral sales.
Ensure Customer Happiness and Success through CHI.
Manage and nurture teams.
Guide team growth, performance evaluation and clarity about career path
Requirements
Degree in Accounts/Finance
7 – 10 Years’ experience in a similar role
Strong communication skills and interpersonal skills.
Strong communication skills
Team management.
Disciplined execution.
Customer Empathy
Experience in managing customer support and customer success journey in similar space.
How to Apply
For more information and job application details, see; Crystal Recruitment Customer Success & Product Adoption Sales Manager Jobs in Kenya
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