DHL Manager: Distribution Centre Jobs in South Africa
Job Purpose
To take full operational, commercial, and budgetary responsibility for the management of the Cape Town Distribution Centres.
Working through the site management teams to ensure performance targets are met and exceeded.
To support the branch management and staff through objective setting, organising, motivating, communicating, measuring and development of people.
To lead by maintaining a high standard of ethics, compliance with company policies and operating procedures.
To contribute to the development of strategy of the business together with the executive team
To maximise the performance of the operation by directing the daily, weekly, and monthly activities
Providing leadership, motivation, training, and development of the workplace, executing against customer requirements, operational performance and “making DHL a great place to work”.
Professional Interaction with DHL Customers and build sound customer relationships.
Key areas of responsibility include:
Delivery of key financial performance measures – Managing Operations within the budget as set by the Client.
“Meet and exceed operational service levels. Through the achievement of contractual Key Performance indicators.
Drive and develop team culture Encourage and reward constructive internal competitiveness to the benefit of client, DHL and individual employees.
Manage Human Resources – Through management team, ensure appropriate levels of Human resources to meet business needs, performance issues, training and development, employee productivity and recruitment and retention of staff.
Manage Relationships – Through operational managers manage relationship with Trade Union, conduct negotiations within budget levels maintain a healthy, positive relationship.
Compliance with statutory and company policies and procedures -Through Management team ensure compliance with statutory and company policies on:
Health and Safety
Employment Equity
Labour relations
Legislative
Environmental issues
Including regular monitoring to ensure these areas are maintained at a high level of compliance.
Professional Relationship – Through a principled, professional approach ensure and co-ordinate interaction with the Client and Customers in order to achieve a maximum benefit to all.
Operational Return – Full budget responsibility for multiple sites. Produce an annual budget in line with Company guidelines and budgeted revenue.
Human Resources
Ensure appropriate staffing levels.
Ensure high level of competence in staff.
Manage Industrial relations by ensuring that appropriate disciplinary actions are taken.
Change Management
Quality Control
Budget Management
Delivery of KPI’s (Key Performance Indicators)
Effective leadership and management of the operational and administrative teams
Delivery of safe, secure, clean and fair work environment for team members
Team Building and Moral Management
Ensure compliance to SOP’s (Standard Operating Procedures)
Responsibility for all issues relating to Health & Safety and the Environment
Maximise accuracy, productivity, and space utilization
Translate, analyse and deliver customer needs through effective operations
Ensure daily or weekly workload planning and volume forecasting routines are accomplished
Maintained stock control procedures and continuously review to enable the daily reconciliation of theoretical and physical stock
Maintain appropriate information / reporting systems to monitor Depot performance on an ongoing basis
Responsibility for security and risk management
Project Management
Continuous improvement
Vendor Management
Planning, Organising, Control
Customer Service
Management Information Systems
Financial Management
Human Resource Management
Industrial Relations Management
Management of Infrastructure
Housekeeping
Qualifications
Grade 12 / Matric – Essential
Educated to university degree level or equivalent professional qualifications.
Skills and Competencies
Admin Knowledge – Must have good knowledge of all admin processes.
Distribution Knowledge – Must have an understanding of the company’s distribution system, transport needs and customer base.
Operational Knowledge – Must have a high level of understanding of all machinery, equipment, and vehicles on site.
Quality Knowledge – Must have a clear understanding of the quality deliver requirements of the company and be able to change and adapt as required.
Security Knowledge – Needs to manage, maintain and be aware of all security processes, procedures, and requirements of the company.
Team Development – Open communication – positive work environment and feedback – manage team dynamics.
Managing Relations – Develop relationships – maintain a positive environment and work ethic.
Financial Knowledge – Must have good knowledge of all Financial processes, must be able to interpret the numbers provided by Admin/Finance dept and impart information to the team.
Customer Focus – Understand and focus on customer requirements.
Problem Solving – Solves problems and initiate solutions.
Support Change – Embrace the change process and come up with innovative ideas.
Corporate Governance – maintain the highest level of integrity – ensure any gratuity offered is well communicated and discussed with management, and if agreed is non-binding.
Social Responsibility – Embrace and foster the DHL culture of working in and with the local communities.
Experience
5 – 10 years Senior Management Experience, preferably in Logistics and Warehousing environment
Industry/sector knowledge
Operational Management knowledge
Must be able to communicate at all levels.
Able to work in a fast moving and changing environment.
Languages
English – verbal and written.
How to Apply
For more information and job application details, see; DHL Manager: Distribution Centre Jobs in South Africa
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