NCBA Group Investigations Officer Jobs in Kenya
Job Purpose Statement
The incumbent is responsible for planning, organizing and managing investigations of alleged
misconduct or alleged violations of bank’s internal policies and ensuring best practices. The main tasks entails :-
Handling and supervision of internal investigations of all reported and suspected fraud
incidences, misconduct, policy/procedure breaches and timely issuance of reports for management use either for internal or external actions in addressing root courses, control enhancements and for likely litigation actions.
Liaising and working with law enforcement agencies, professional and commercial organisations in this field of expertise.
Developing training & fraud awareness programmes, workshops, brochures and material for
fraud sensitization to employees on Bank’s policy on fraud
Develop initiatives to prevent, detect, investigate and respond to fraud related incidences within the Bank.
Key Accountabilities
Conducting Investigations
Carry out end-to-end investigations by ensuring that all prescribed investigative / operating methodologies for the various types of investigations are adhered to and by conducting proper planning on high-level investigations.
Obtain all relevant evidence related to an investigation.
Scrutinise / analyse this evidence and make meaningful observations / conclusions regarding the findings and make appropriate recommendations.
Ensure that witnesses / suspects and victims are interviewed and where necessary obtain written
statements.
Compile investigation reports as per the prescribed operating methodology, containing the findings of investigations.
Ensure that each investigation has an accurate, valueadding conclusion for the type of investigation conducted.
Make meaningful recommendations as per the type of investigation. This will include, but not limited to, system / people / process failures or internal and external threats.
Make meaningful recommendations to the mandated officials regarding the raising of loss provisions, refunds to clients, repudiations, recovery actions and write-offs.
Assist line management / HR with relevant findings / documentation for use in disciplinary processes.
Ensure that each investigation is concluded within the prescribed and acceptable time limit for the particular type of investigation.
Inform management of any suggestions or proposals to enhance investigative methodology / operating procedure.
Represent the Bank in any criminal / civil court proceedings where the Bank is summoned to enter appearance.
Collect timely intelligence to avert fraud and Security incidencesCase Management
To maintain case files and central investigations database to operational standards.
To attend progress meetings with investigation
teams/management
Develop own skills from training and work experience.
Participate in production of weekly, Monthly and ad hoc MIs as appropriate.
Ensure credible information is provided for MIs produced by Forensic Investigations and Recoveries.
Prepare and submit whistle-blowing reports to the Head of Security and Investigations.
Support HR and Risk management teams in Fraud
Awareness, training and sensitization Campaigns
Support in pre-employment screening process as required for new joiners.
Risk Identification and Awareness
Ensure that all risks and/or emerging risks, which are identified during an investigation / interaction with stakeholders, are escalated to line management upon discovery.
Identify high-risk business units and where requested to do so, participate in awareness initiatives.
Stakeholder Management
Develop and maintain relationships with internal and external stakeholders to build synergies and teamwork.
Actively interact with counterparts in the industry to gain understanding of threats and risks and to share important information on current frauds and fraudsters involved.
Any other duty as may be assigned Head of security & Investigations.
Ideal Job Specifications
Academics: – Bachelor’s degree in social science, Law, IT, Business Administration, Finance, Economics, Criminology or related disciplines.
Professional: – Hold a professional qualification in a relevant field such as CFE.
Desired work experience:
Minimum 4 years of professional experience with investigatory procedures and practice. Experience gained from the DCI or Banking as an Investigator, Criminal Analyst and Cybercrime investigator is desirable.
Expertise in investigation technique, particularly where conduct involve criminal implications that could result in prosecution before local courts.
How to Apply
For more information and job application details, see; NCBA Group Investigations Officer Jobs in Kenya
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