NCBA Group Business Process Architect Jobs in Kenya
Job Purpose Statement
Business Process Architect role is to raise the level of efficiency and effectiveness of the implemented process initiatives; to offer specialized services and support in process management and automation
Key Accountabilities (Duties and Responsibilities)
Financials
Designs and collaborates (with Finance) to track metrics and key performance indicators for each process improvement project.
Internal business processes
Analyse process improvement projects and initiatives
Analyse and develops solutions that facilitate continuous productivity, capacity, and quality improvement across all dimensions.
Conducts proactive and consistent research to identify process improvement opportunities including areas of focus, scoping of the project, prioritization, key deliverables, and successful outcomes.
Creating business architecture models demonstrating how products, operations and systems interoperate within the organization
Conduct analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training, and/or software procurement.
Ensure solutions developed across organization are aligned to Bank’s architecture standards and principles, leverage common solutions and services, and meet financial targets (cost and benefits).
Provide overall direction, guidance and definition of business architecture to effectively support business strategy.
Apply and utilize business modelling methods to ensure results oriented deliverables in a way that can be reconstructed and used as a corporate knowledge resource available to project level initiatives as and decision making.
Act as a subject matter expert in the development of business architecture framework development, tool suite selection and design and methodology development.
Partner with IT architecture team in developing an IT framework that aligns with the business plan
Function as a liaison to Business and IT partners in order to gain a broad understanding of industry trends and innovations, and their impact on technology
Lead the effort to work with business leaders to identify business capability needs and prioritization
Lead the effort to identify and document capability and initiative needs and strategic prioritization into business architecture deliverables (roadmaps etc.).
Provide architectural oversight of projects; ensure requirements are in alignment with business strategies and business architecture roadmap/framework.
Customer
Manages relationships with business partners and sponsors to help them understand business cases and to foster a culture of continuous improvement across the Bank.
Build and maintain positive working relationships with all levels of staff, External Vendors and serve as resource for BPM related issue resolution
Drive customer experience metrics that reduce the effort to receive service from the Bank due to process hurdles
Learning and growth
Be self-driven and directed. Build own skills in problem solving and effective presentations, communication and writing skills
Train, guide and provide leadership, direction to the business teams
Ideal Job Specifications
Academic:
Bachelor’s degree from a recognized accredited university plus at least 4 years’ experience in
process management and improvement
Professional:
Lean Six Sigma Black Belt trained or certified
Desired work experience:
Experience in banking, retail or supply chain operations
Experience in business process methodology or project management
Experience in designing high performing business processes that are cross-functional and
support enterprise-wide capabilities
How to Apply
For more information and job application details, see; NCBA Group Business Process Architect Jobs in Kenya
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