Nov 15, The Westin Cape Town Food and Beverage Manager Jobs in South Africa

Reporting to the Director of Operations, the successful incumbent will be responsible to manage the day-to-day operational activities of the Food & Beverage Department. Ensuring the guest experience is exceeded and the adherence to operating procedures as well as ensure the execution of strategies to enable business success whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.

Required Experience & Qualifications

Appropriate tertiary qualification

Minimum of 5 years’ experience in a similar position with Food & Beverage and Banqueting/Conferencing within a 5-star environment

At least 5 years’ staff management experience

Professional Disposition and strong leadership abilities

Familiarity with market trends in the scope of Corporate / Leisure / Banqueting

People orientated and results driven

Effective business partnering with stakeholders, management and associates

Competence to build and effectively manage interpersonal relationships at all levels

Professional communication and email etiquette,

Strong and effective planning and organizing skills to ensure operational efficiencies

Confidence in decision making and conflict resolution abilities

Competency in administration skills – payroll input, staff rostering, inventory control, ordering, training

Ability to work within a pressurized environment

Ability to use Initiative and be proactive and self-driven

Experience in IR management and disciplinary processes

Ability to work without supervision and within a team

Attention to detail pertaining to area of responsibility

Maintain a neat, clean and well-groomed appearance as per company standards

Proficiency in Microsoft Office packages Word, Excel, Outlook, Micros , Opera

Key Responsibilities

Manage the day to day operational aspect of the Food & Beverage Department

Keeping up to date with market and competitor trends

Coach, guide and manage operational management team

Confident with Training, Recruitment and Disciplinary processes and practises

Ensure compliance to workplace policies, rules, procedures and standards

Review and implement new policies and procedures as and when required from time to time.

Experience in managing, monitoring performance management in relation to Training and development and Individual Development Plans

Apply strategic thinking in the implementation of role flexibility across all outlets.

Ensure working hours and attendance of staff is effectively managed

Manage and monitor HOD rosters

Monitor and ensure scheduled leave liability is managed effectively within all Outlets.

Ensure HOD`s monitor the time and attendance system and manage possible transgressions

Assist in checking costings and monitoring Cost Control for the Food & Beverage Department

Maximising Food & Beverage Profitability in the outlets whilst maintaining high standards

Short & Medium term Food & Beverage revenue and profit Forecast

Ensure that Health and Safety Rules and Regulations are adhered to as determined by law

Ensure regular Departmental Meetings are held.

Monitoring of Casual Labour Requests as and when required.

Maintaining of operational service standards and the development thereof.

Monitoring & Reporting of guest complaints and providing guest feedback.

How to Apply

For more information and job application details, see; The Westin Cape Town Food and Beverage Manager Jobs in South Africa

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