International Organization for Migration Senior Teleradiology Assistant Jobs in Kenya
Context:
The IOM regional Teleradiology Center based in Nairobi provides global Teleradiology services and technical support to field operations with a purpose to optimize the IOM Radiology services.
Under the overall administrative supervision of the Regional Radiology Coordinator and the direct supervision of the International Radiologist, and in close coordination with the Senior Teleradiology and PACS Systems Administrator for day to day workflow and technical matters, the successful candidate will provide the IOM Teleradiology Center users the following duties and responsibilities:
Core Functions / Responsibilities:
In particular he/she will:
Supervise the daily activities of the Teleradiology Assistants, ensuring that they effectively carry out their responsibilities. Handle any escalated issues that the G5 may be unable to resolve.
Train new Teleradiology Assistants in procedures, tools, and software. Ensure that they are familiar with protocols and provide refresher when necessary.
Implement a quality control process to review and ensure the accuracy of the work performed by the Teleradiology Assistants, including the correct uploading of CXR images and the accuracy of biodata.
Monitor and evaluate the performance of the Teleradiology Assistants, providing feedback, addressing areas of improvement, and recommending training or development as needed.
Identify and implement strategies for process improvement within the Teleradiology operations, ensuring greater efficiency and effectiveness.
Engage with Regional Radiology Coordinator, the International Radiologist and colleagues from missions to discuss the needs, improvements, and challenges related to the Teleradiology workflow.
Design and update SOPs for the department to ensure consistency in operations and to accommodate any changes or new requirements that arise.
Act as the primary point of contact for resolving conflicts or disputes either within the Teleradiology team or with external stakeholders.
Regularly communicate updates, challenges, and results to higher management. Also, review the daily statistical reports prepared by the Telerad Assistants to ensure accuracy and comprehensiveness.
Perform other related tasks as may be assigned.
Required Qualifications and Experience
Education
University degree in Health Sciences, Business Administration, Information Technology, Accounting or a related field from an accredited academic institution, with five years of relevant professional experience, or
Completed High School degree from an accredited academic institution, with seven years of relevant professional experience.
Experience
Experience with digital radiology and Teleradiology systems an advantage.
Experience in Migration health work, screening health assessments and eHealth/eMedical services an advantage.
Skills
Comprehensive computer skills in Microsoft Office, especially Excel.
Advanced computer knowledge an advantage.
Languages
Required: For all applicants, fluency in English and Kiswahili is required (oral and written). Working knowledge of French; and/or any other UN Official language is advantageous.
How to Apply
Indicate the Position Title & Vacancy Notice Number on the e-mail subject (Senior Teleradiology Assistant- IOMRONBO/VN/053/2023), attach cover letter and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to [email protected]
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