Britam Head of Business Development – Retail Jobs in Kenya
Job Purpose:
The job holder will oversee all Retail Business channels and drive growth through all the channels.
Key responsibilities:
Drive growth of business through all channels direct and intermediated channels.
Develop strategies to grow retail business.
Coordinate with the Business development team retail to grow FA and IFA business.
Collaborate with BDM Pension Management needed to ensure aligned messaging.
Collaborate with the portfolio management team growing the customer base.
Plan and carry out marketing investment products in all regions in collaboration with customer experience department.
Develop partnerships with external parties to leverage growth in business.
Collaborate with the Customer experience team to drive client satisfaction and client retention.
Prepare periodic performance reports.
Develop and enhance the different customer affinity groupings.
Attend product training/portfolio review, to be up to date with the market developments.
Delegated Authority: As per the approved Delegated Authority Matrix.
Key Performance Measures:
Increase in number of Retail customers as per defined targets.
Increase in Retail sales to corporate customers.
Increase in Retail customers of investment products.
Retention among Retail customers using Investment and Pension products.
Knowledge, experience and qualifications required
Bachelors’ degree.
Professional qualification in related studies.
7- 10 years’ experience in investments, insurance or banking; 3-4 of which should be in a managerial capacity.
Experience in Retail Sales in digital, intermediated channels and Relationship Management.
Significant experience in stakeholder management and working with various teams to ensure segment strategies are achieved.
How to Apply
For more information and job application details, see; Britam Head of Business Development – Retail Jobs in Kenya
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