Anti-Doping Agency of Kenya Front Office Officer Jobs
Duties and Responsibilities
Duties and responsibility will be to:-
Handle all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail to ensure smooth running of activities and information;
Maintain a safe and healthy environment in the reception area;
Maintain vigilance of any security threats and report any security issues to the appropriate office;
Ensure customer/client enquiries are escalated to the appropriate staff and reverted to the customer/client within the agreed turnaround time;
Receive, filtering and transferring calls through the switchboard to the respective department for action; and
Report faults on the communication lines to the officer in charge.
Requirements for Appointment
For appointment to this grade, a candidate must have:-
A Diploma in Customer Care, Front Office Management, Secretarial Services;
A Kenya Certificate of Secondary Education mean grade of at least C- (minus) or its recognized equivalent;
At least two (2) years’ experience in a related field; and
Proficiency in use of computer applications.
How to Apply
For more information and job application details, see; Anti-Doping Agency of Kenya Front Office Officer Jobs
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