Clicks Group Jobs Pharmacist Assistant QPB – Gaansbaai in South Africa
Responsibilities
Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
Administration of scripts and or any other claiming/capturing related procedure
Accurate and complete handling of all profiles worked on
Interact with health care professionals where needed
Problem solving and follow up of queries
Duties
Interact with customers via telephone or other means regarding medication and Healthcare Services
Accurate capturing of scripts received at the Central Pharmacy centre
Handling of queries regarding prescriptions
Patient Profile management
Assist with Chronic authorizations
Liaison with all other departments
Ad hoc requirements as per operational requirements
Knowledge:
Product knowledge (including OTC)
SAPC and relevant legal knowledge
Sound knowledge of the chronic authorization process and procedures
Customer service orientated
Ethical working practice and compliance
Skills:
Computer literacy (MS Office)
Customer service orientated
Team Player
Integrity
Accuracy and attention to detail
Computer literacy (MS Office)
Must be bilingual (with English being one of the requirements
Must be able to work with patients and be adaptable to assist with various departmental duties
Be able to use initiative in order to provide patient satisfaction
Effective time management skills
Adaptability
Positive attitude
Be able to work under pressure
Competencies:
Essential
Adhering to Principles and Values
Working with People
Delivering Results and Meeting Customer Expectations
Minimum requirements
Experience:
Minimum 1 year in the role of Pharmacist Assistant Post Basic
Education:
Further Education and Training Certificate Pharmacist Assistance (Essential)
How to Apply
For more information and job application details, see; Clicks Group Jobs Pharmacist Assistant QPB – Gaansbaai in South Africa
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