Radisson Hotel Group Meeting &Events Sales Manager Jobs in Kenya
Description
Meetings & Events Promises
In line with the Meetings & Events Promises, all operational standards stated in the M&E Manual must be adhered to. By signing your job description, you are also signing to confirm that you have been issued with the M&E Manual and have read and understood the Meetings & Events Promises, accredited by MPI (Meeting Professional International).
Tasks, Duties and Responsibilities
Plans for, and carries out work in accordance with the Meetings & Events Promises
Achieves budgeted goals by executing activities within assigned market segments
Achieves numerous business lead appointments per week
Assists in the development of annual sales goals
Prepares offers & contracts in line with the hotel’s Meetings & Events Promises
Communicating and planning with the meetings & events operations team to ensure high quality standards are maintained
Utilising guest feedback developing services and procedures to enhance guest satisfaction.
Maximising hotel revenue and guest satisfaction by ensuring accurate and effective processing of conference bookings, private functions and weddings.
Assists in the completion of monthly reports
Maintains effective correspondence
Meets budgeted sales and profit margin for group business, by offering, selling and confirming business rates as required
Develops data and recommends programmes to meet client’s needs
Updates all activities on salesforce.com as per company standards and maintains good records post appointment
Prepares proposals with the Director of Sales and Marketing that are geared to maximise profit while satisfying guest needs
Displays consultative and value-added approach to selling
Keeps track of files on a timely basis to confirm business
Uses pro-active sales calls to find and develop new sales leads
Conducts on-site client inspections and entertainment as required
Communicates guest’s requests to all departments in an effective and timely manner
Increases sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the hotel marketing plan
Develops plans, special sales activities and promotions in a clearly targeted way
Conducts market analysis to determine business needs, occupancy potential and desired rates
Attends Radisson BLU Sales Blitz and trade shows in key market cities to develop new business and to contact established clients in these cities
Communicates requests for special accommodations and suites
Prepares accurate forecasts as requested
Accurately pre-blocks all special requests or VIP accommodation
Communicates with Front Office Manager all group VIPs for appropriate treatment
Follows up on commissions and other fees paid to travel agencies to ensure timely billing and payment
Promotes Rezidor Hotel Group Hotels where additional business is discovered and refers business in a timely manner
Completes activity report and monthly target report for month end revenue meeting as stipulated by Director of Sales
Managing Meetings & Events Sales Staff
Manages meetings & events sales team members
Utilises leadership skills and motivation to maximise employee productivity and satisfaction
Challenges team members within department to achieve optimum revenue and service standards
Monitors department’s overall service, interaction with other departments and team work daily, and acts to improve
How to Apply
For more information and job application details, see; Radisson Hotel Group Meeting &Events Sales Manager Jobs in Kenya
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