NCBA Group Customer Product Advisor Jobs in Kenya
Job Purpose Statement
To consistently deliver exceptional sales results for Retail Banking Division. This will be achieved
by planning, developing, analyzing and implementing sales plans to meet sales objectives of the company.
Key Accountabilities (Duties and Responsibilities)
Financial
To achieve the set sales targets/plans for all the Retail Banking products weekly, monthly and quarterly consistently.
To co-ordinate sales activities in the market aimed at customer acquisition or customer management events.
Manage, organize, implement and co-ordinate sales activations and promotions effectively in liaison with all stakeholders; marketing and service teams for the successful outcome of business plans.
Provide feedback to the Retail banking sales
department on the execution of promotions and sales operations activities in the market
Monitor market conditions and trends and constantly give feedback to management for decision making.
To actively manage customer information flow from the bank
Internal business processes
Processing
Ensure KYC compliance
Manage sales and customer records
Follow through on pipelines & sales plans
Deliver on SLA & TAT
Sales Administration
Manager sales records
Pipelines
Customer records
Sales plans
Managing RTS Rate.
Customer experience
Demonstrate NCBA Bank values.
Learning and growth
Ensure attendance of product refresher courses and ELearning hours are achieved for self.
Adhere to policy on annual leave.
Ideal Job Specifications
Academic:
Minimum score of C plain in KCSE or equivalent and C plain in both Maths & English.
CPA Part II or Diploma (Credit Pass) from a recognized institution.
A degree is an added advantage
Professional:
Not mandatory
Desired work experience:
Previous sales experience
How to Apply
For more information and job application details, see; NCBA Group Customer Product Advisor Jobs in Kenya
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