Brites Management Complaint and Service Support Excutive Jobs in Kenya
Duties and Responsibilities
Supervises all Motorcycle deliveries, ensuring that each customer is informed of the Motorcycle’s warranty details, maintenance requirements, and features, particularly those
related to safety.
Introduces customers to service and parts personnel, indicating shop location and hours of operation.
Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction.
Develops and monitors the results of a dealership customer service questionnaire.
Stays abreast of upcoming community events and considers ways in which the dealership might participate.
Coordinates special dealership events, promotions, and seminars.
Implements customer satisfaction programs.
Strives for high ranking on manufacturer surveys. Monitors results frequently.
Informs salespeople of their individual performance scores and makes suggestions for improvement as needed.
Acts as a contact person for any special projects regarding dealership improvements.
Assists service customers during the morning service rush, when possible
Key Requirements Skills, Experience and Qualification
Degree in social science
3 years prior work experience in customer support
Excellent verbal, written, and interpersonal communication skills
Prior work experience in automotive industry is a plus
How to Apply
If you meet the above qualifications, skills and experience send CV urgently to
[email protected] quoting the job title as the subject line on your email
Find jobs in Kenya. Jobs – Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.
Jobs in Kenya – banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.
Find your dream job from 1000s of vacancies in Kenya posted and updated daily – click here!
Click here to post comments
Join in and write your own page! It’s easy to do. How? Simply click here to return to 3 Best Africa Jobs.
