GWASCO Information – Communication and Technology Officer Jobs in Kenya
Job Purpose
Provide support to all staff on organization supported applications by troubleshooting ICT
related problems, diagnosing issues and taking appropriate action.
Duties & Responsibilities
Ensure all servers and computers join active directory and they have the right group policies before joining organization’s network.
Install, configure, monitor and maintain all servers /computer systems i.e., operating systems, anti-virus software, productivity software (Microsoft Office), enterprise resource planning system, and any other ICT systems
Ensure data of all computer systems are backed up both onsite and offsite and they are kept updated and optimally configured with latest software patches and database updates
Ensure availability and access to email and Internet for all users
Provide first line software and hardware support to users as well as service & maintenance of ICT equipment
Participate in reviewing, formulating and implementing the ICT Policy for the organization
Participate in identification and prioritization of ICT needs for the organization
Provide technical and operational advice, and coordinate the procurement and implementation of IT projects when the need arises
Carry out or organize for ICT training for users where required
Manage the company’s systems, websites and professional and social network portals
Oversee ICT use and security audits and ensure addressing of all issues raised after each audit.
Qualifications & Experience
Bachelor’s Degree or Diploma in Information Technology or a related field
At least 3 years’ experience in a similar position in a fast-paced organization
Certification in relevant computer applications will be a distinct advantage
Experience in both computer hardware & software systems.
Advanced practical computer skills including MS Office and ERP systems
Ability to multitask
Keen attention to detail
How to Apply
For more information and job application details, see; GWASCO Information – Communication and Technology Officer Jobs in Kenya
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